Legal notice

Legal Notice

Last updated: 11 May 2026

Welcome to Lamora Home. This Legal Notice provides important information about the operation of our website, business identity, and services.

Lamora Home is operated by ProshipeCommerce, a business registered in the Netherlands, and provides products and customer support to customers in Australia.

By accessing or using this website, you agree to the terms outlined in this Legal Notice, together with our Terms & Conditions, Shipping Policy, Return & Refund Policy, Privacy Policy, and any other policies published on our website.

Website Operator

This website is operated by Lamora Home, under ProshipeCommerce.

All sales, purchases, deliveries, returns, refunds, and customer service matters relating to products purchased through this website are between the customer and Lamora Home.

Intellectual Property Rights

All content on this website, including but not limited to text, images, product photography, graphics, logos, branding, layout, icons, videos, and design elements, is the property of Lamora Home, ProshipeCommerce, our affiliates, or our licensors.

You may not:

copy, reproduce, distribute, modify, publish, or exploit any website content without prior written permission;
use our trademarks, branding, product images, or intellectual property for commercial purposes without consent;
use our website content in a way that may mislead customers or damage our business.

Unauthorised use may result in legal action.

Terms of Sale

By placing an order through our website, you agree to the applicable terms relating to:

pricing and payment;
order processing;
shipping and delivery;
returns and refunds;
product availability;
product condition;
customer support.

Full details can be found in our Terms & Conditions, Shipping Policy, Return & Refund Policy, Billing & Payment Terms, and Privacy Policy.

Product Information

We aim to ensure that all product information, descriptions, images, prices, availability, and delivery information on our website are accurate and up to date.

However, errors, inaccuracies, or omissions may occasionally occur.

Where an error affects your order, we will contact you where reasonable and provide an appropriate solution in accordance with applicable law and any rights you may have under Australian Consumer Law.

Disclaimer of Liability

We aim to maintain a secure, accurate, and reliable website. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

To the fullest extent permitted by law, Lamora Home and ProshipeCommerce shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in this Legal Notice excludes, restricts, or modifies any rights, guarantees, remedies, or protections that cannot be excluded under Australian Consumer Law or any other applicable mandatory consumer protection law.

Australian Consumer Law

For customers purchasing from Australia, nothing in this Legal Notice excludes, restricts, or modifies any rights or remedies you may have under Australian Consumer Law.

Our products come with guarantees that cannot be excluded under Australian Consumer Law.

If a product has a problem, you may be entitled to a repair, replacement, refund, or other remedy in accordance with Australian Consumer Law.

Data Protection and Privacy

Lamora Home processes personal information in accordance with applicable privacy and data protection laws.

Because Lamora Home is operated from the Netherlands and sells to customers in Australia, applicable privacy laws may include the General Data Protection Regulation (GDPR), the Dutch GDPR Implementation Act, and, where applicable, the Australian Privacy Act and Australian Privacy Principles.

We collect and process personal information as necessary to operate our business, fulfil orders, arrange delivery, process payments, provide customer support, manage returns and refunds, improve our website, prevent fraud, and send marketing communications where permitted by law.

For more information, please refer to our Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites, applications, or services.

These links are provided for convenience only.

Lamora Home is not responsible for the content, policies, security, or practices of third-party websites or services.

Accessing third-party websites or services is at your own risk, and you should review their terms and privacy policies before using them.

Third-Party Services

Our website may use third-party services, including Shopify, payment providers, analytics providers, marketing tools, shipping partners, and customer support platforms.

These third parties may process information as necessary to provide their services.

Use of third-party services may also be subject to the terms and policies of those providers.

Applicable Law

This Legal Notice and the use of our website are governed by the laws of the Netherlands.

For customers purchasing from Australia, this does not exclude, restrict, or modify any mandatory rights or remedies you may have under Australian Consumer Law or any other applicable consumer protection laws.

Changes to This Legal Notice

We reserve the right to update or modify this Legal Notice at any time.

Any changes will be posted on this page. The revised version will apply from the date it is published unless otherwise stated.

We encourage you to review this Legal Notice periodically.

Contact

If you have any questions regarding this Legal Notice or require further information, you may contact us using the details below:

Store name: Lamora Home
Company name: ProshipeCommerce

Business Address
Bijvang 33
4817 DD Breda
Netherlands

Registration number: 95306943
VAT number: NL005144341B74

Email: support@lamorahome.com
Phone: + 61 29 0984495

Customer Service Hours
Monday – Saturday: 9:00 – 17:00, Sydney time, AEST/AEDT
Sunday: Closed

We aim to respond to enquiries within 24 hours.